Frequently Asked Questions
Prices, bookings, service areas, insurance and products — every answer in one place.
Home cleaning is charged at €19.90 per hour per cleaner, with a €19.90 minimum. You can see your exact price in our online calculator in 30 seconds, no signup needed.
Home cleaning is charged at €19.90 per hour per cleaner, with a €19.90 minimum. You can see your exact price in our online calculator in 30 seconds, no signup needed.
All prices shown in the calculator are net values. VAT at 24% is calculated and shown separately in the breakdown, so you see exactly what you pay.
All prices shown in the calculator are net values. VAT at 24% is calculated and shown separately in the breakdown, so you see exactly what you pay.
Yes. Monthly 5%, twice-monthly 10%, weekly 15%. The discount is applied automatically in the price calculator.
Yes. Monthly 5%, twice-monthly 10%, weekly 15%. The discount is applied automatically in the price calculator.
Some services (windows, gardening, pools, restorations) depend heavily on site conditions. We send a representative for a free assessment and you get a written, no-obligation quote.
Some services (windows, gardening, pools, restorations) depend heavily on site conditions. We send a representative for a free assessment and you get a written, no-obligation quote.
Cash, card or bank transfer after completion. For businesses we issue a legal invoice with myDATA submission.
Cash, card or bank transfer after completion. For businesses we issue a legal invoice with myDATA submission.
We cover the entire island: Fira, Oia, Imerovigli, Firostefani, Karterados, Messaria, Kamari, Perissa, Akrotiri, Pyrgos, Emporio and Vothonas.
We cover the entire island: Fira, Oia, Imerovigli, Firostefani, Karterados, Messaria, Kamari, Perissa, Akrotiri, Pyrgos, Emporio and Vothonas.
Yes. We carry €500,000 public liability insurance covering every job we do. Liability for any damage does not fall on you.
Yes. We carry €500,000 public liability insurance covering every job we do. Liability for any damage does not fall on you.
We use exclusively EU Ecolabel certified, eco-friendly products — safe for children, pets and Santorini's environment.
We use exclusively EU Ecolabel certified, eco-friendly products — safe for children, pets and Santorini's environment.
Ideally 2–3 days ahead. For express bookings (today or tomorrow) there is a 20% surcharge due to schedule rearrangement.
Ideally 2–3 days ahead. For express bookings (today or tomorrow) there is a 20% surcharge due to schedule rearrangement.
Yes, free of charge up to 24 hours before the appointment. Use your confirmation code on the "Check Booking" page or call us at +30 2286300820.
Yes, free of charge up to 24 hours before the appointment. Use your confirmation code on the "Check Booking" page or call us at +30 2286300820.
Not necessarily. Many clients leave us a key or code. You receive a completion report with photos once the job is done.
Not necessarily. Many clients leave us a key or code. You receive a completion report with photos once the job is done.
Yes — 200+ hotels trust us. Through the B2B portal you manage housekeeping and linen with a 2-hour SLA, real-time tracking and myDATA invoicing.
Yes — 200+ hotels trust us. Through the B2B portal you manage housekeeping and linen with a 2-hour SLA, real-time tracking and myDATA invoicing.